Offering complementary services to existing clients that differ from their primary service — for example, offering window cleaning to a regular domestic cleaning client, or carpet cleaning to a commercial office client. Cross-selling leverages established trust and broadens your revenue streams without additional acquisition costs. It works best when the added service naturally complements the client's existing package.
The practice of offering existing cleaning clients upgraded or additional services beyond their current package, such as...
Read definition →The mean revenue earned per cleaning job, calculated by dividing total revenue by the number of completed jobs. Tracking...
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